Returns Policy

 

(1)      Introduction

 

We understand that from time to time you may wish to return a product to us.

 

We have created this 30 day returns policy to enable you to return products to us in appropriate circumstances.

 

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(2)           Returns

 

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

 

(a)            we receive the returned product within 30 days following the date of purchase of the product;   

 

(b)            the returned product is unused, in its original packaging (with any seal or shrink-wrap intact), with any labels still attached and otherwise in a condition enabling us to sell the product as new;

 

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(3)           Returns procedure

 

In order to take advantage of your rights under this returns policy, you must contact us using the customer service section of our website initially so we may provide a RMA  number and detail the procedure.

 

 

(4)           Refunds

 

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.



      

 

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